Question1:- Why do we need to file any  complaint?

Answer1:-  If you notice any violation of basic ethics or exaggeration by an electronic media, you as a responsible citizen of the country should raise an alarm.

Question2:- How can we  lodge our complaint?

Answer2:-  You can make complaints in person, by phone or post, or even through e-mail.the contact details,complaint form are also available on the Website.

Question3:-If we wish to hide our identity while making complaints, is it permissible?

Answer3:- Yes, your name would remain confidential if you wish so.

Question4:-How will EMMC follow up the complaints?

Answer4:-The EMMC will verify the authenticity of the complaints and take it up to the level of Information & Broadcasting Ministry as and when required.

Question5:-How does EMMC inform us about action taken against any electronic media, according to our complaints?

Answer5:- Yes, it’s our policy to follow up each complaint, and reply to the person making the complaint as and when found necessary.

Question1:- What are the types of violations?

Answer1:-  The violations can take place in visuals, advertisements and content. For details, visit the code and conduct section of our website.

Question2:- What are the codes and standards that define violation?

Answer2:- Once the complaint is received, it’s scrutinized by analyzing the concerned clip of the content. The time taken to complete the process of scrutiny depends on the seriousness of the complaint.

Question3:- After the complaint has been lodged how long does it take to get registered and take a suitable action for it?

Answer3:- Once the complaint is received, it’s scrutinized by analyzing the concerned clip of the content. The time taken to complete the process of scrutiny depends on the seriousness of the complaint.

Question1:- How does EMMC work on our complaints?

Answer1:- Once the complaint is received, it’s scrutinized by analyzing the concerned clip of the content. The clips are sent to the concerned wing of the Information and Broadcasting Ministry which in turn double-checks the veracity of the complaints before notice is sent to the concerned

Question2:- How is EMMC constituted?

Answer2:- The EMMC is headed by a Director who is assisted by two Deputy Directors handling content and administration. There is a team of technicians headed by Chief Operating Officer (Technical) who in turn reports to Director. The TV channels are monitored by about 100 monitors who are supervised by content auditors.

Question3:- what is the mechanism to check violation in electronic media?

Answer3:- First, monitors scrutinize about 150 TV channels to verify whether their content including advertisements adhere to the codes of conduct under various Acts mainly Cable Television Network (Regulation) Act, 1995. Also, there is a scrutiny committee headed by the director and represented by officials from I&B Ministry, National Women’s Commission, National Human Rights Commission etc. which go through the finding of the monitors and prepare a report for further action  by I&B Ministry.